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the nitty gritty details


Approving Proofs

  1. The Client is held responsible for approving all Artwork proofs and ensuring accuracy and suitability. This includes, but is not limited to; design, spelling, grammar, illustrations, images and quantity. It is the responsibility of the Client to request another copy if the proof is difficult to read or changes are required.

  2. The Client’s final accepted proof is the Artwork that will be submitted for print.

  3. Once submitted for print it cannot be changed or cancelled.



  1. Printing will not commence until full payment for Artwork and print services is received. A The current turnaround time for printing is 5-10 working days dependent on the product type. This period commences at date of Client approval of Artwork proof and payment.

  2. All turnaround time quotations are estimates and are based on calendar working (business) days. No quoted printing, artwork or delivery dates are guaranteed and may vary.

  3. With all printing there may be some colour variations from electronic visual representations of Artwork and previous orders to the final printed Artworks. This is due to the nature of CMYK printing and bulk-run printing systems.

  4. Creative Shell is not a printing company, therefore must outsource printing. Creative Shell holds no responsibility for errors made by the selected printing company.

  5. There will be no reprints under any circumstances at Creative Shells expense.


  1. Creative Shell cannot be held liable for printing products that are damaged, lost or delayed when delivered by post or courier although the utmost care will be taken to ensure the products arrive on time and undamaged.


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